Intex Above Ground Swimming Pool (No Pump ) 12' x 36" Review

I bought this pool, laid it out on my level concrete slab, smoothed the floor, inflated the ring fully and filled it up.About halfway through the filling, at one spot, instead of lifting the wall, the water went over the top.Drained it, shifted it around a bit, and filled it again.Same problem.Shifted it a third time, same problem again.I don't even want to think about how much water I went through.Called customer service, who first cut me off.When I called back, the rep went through a litany of things that I must have done wrong.After I debunked each "blame the customer" response, they offered to e-mail me a warranty form, which they would review and, if they found it credible, they would then send me a new liner.This is a one-piece pool - I have no idea how you would replace the liner only, but they promised to send me "detailed instructions."I told them I wanted my money back.They offered to send a new liner.I told them that wasn't good enough.They offered to send me a new liner.I asked for a supervisor.They hung up on me.I am perfectly willing to believe I got a lemon and that as a rule the product is as advertised, but the customer service experience has turned me off entirely and I cannot emphasize enough that you SHOULD NOT BUY THIS PRODUCT OR ANY OTHER PRODUCT FROM THIS COMPANY.The customer is always wrong with them, and I'll never recoup the $$ nor be able to replace the water I wasted today.Avoid at all costs.

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Product Description:


12' x 36" Easy Set Above Ground Swimming Pool Specifications & Features:



Easy Set pools are very affordable, much easier to set up and disassemble than any rigid steel walled pool. An additional benefit of buying an Intex above ground pool is the knowledge that there is a staff of well trained, in-house consumer service agents ready to answer your questions or assist you should any issues arise after your purchase. For help, simply call the Intex Consumer Hot line at 1-800-234-6839, Monday thru Friday, 9am to 5pm Pacific time.
* 90 day warranty against manufacturer's defects * Stronger construction* Brand new and 1st quality! * We never sell refurbs, seconds or customer returns.

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